Contact us
Get in Touch
The best way for guests to get in touch with The Portal Entertainment Lounge is through email, phone, or our website’s contact form. Our team is responsive and happy to answer questions, modify bookings, or accommodate special requests, ensuring a smooth and personalized experience for every customer.
Common Questions
Some common inquiries include booking a private gaming or movie room, group size limits, available games and streaming options, food and drink customization, age restrictions, pricing, and cancellation policies.
Location
The Portal Entertainment Lounge is centrally located in Grande Prairie with easy access via major roads. Free customer parking is available on-site or in nearby public lots.
Grande Prairie Transit offers several bus routes that pass near central locations. Guests can check routes and schedules online at cityofgp.com/transit.